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Our support staff usually responds within 48 hours.
Before you write...
Lost your registration or need to re-download your installer?
Go to the “Product Updates” page and we’ll send you a link to a fresh installer.
Is Kinoma Player 4 EX telling you that “a library is missing”?
Go to the “Product Updates” page and we’ll send you a link to a fresh installer. Run the installer on your phone, and it will make sure that everything’s installed where it’s supposed to be.
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